Frequently asked questions
Find answers to our most commonly asked questions, all in one place.
How long does it take to process my order?
How long does it take to process my order?
We will work quickly to ship your order as soon as possible. After placing your order, you’ll receive a confirmation email with all relevant details, including your order number. Standard order processing takes 1–2 business days.
How long does delivery take?
How long does delivery take?
United States delivery usually takes 7-10 business days, depending on your location and distance from major distribution centres.
How can I request a return or exchange?
How can I request a return or exchange?
To initiate a return or exchange, please contact our customer service team via our Contact page. Include your order number and details of the item(s) you wish to return or exchange, and we’ll guide you through the next steps.
Do you offer shipment tracking?
Do you offer shipment tracking?
Yes, all orders come with tracking. Once your order is dispatched, you’ll receive a tracking number via email. You can use this number to follow your delivery every step of the way. You can track your order here.
What types of payments do you accept?
What types of payments do you accept?
We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, UnionPay and Visa.
Is my payment information secure?
Is my payment information secure?
Absolutely. Your security is a top priority. Our website uses industry-standard encryption and secure payment processing to ensure your data is protected at all times.
In which currency is the shop operated?
In which currency is the shop operated?
All product prices on our website are listed in United States Dollar (USD$).
How can I contact Seya Living?
How can I contact Seya Living?
If you have any further questions or need help with your order, don’t hesitate to get in touch, we’re here to help! You can contact us here.
Business information
Operated by: YVT E-commerce
Legal form: Sole proprietorship (Netherlands)
Chamber of Commerce (KvK) number: 88608549
VAT number: NL004636614B44
Business address: Garvelinkplein 9, 7261 CK, Netherlands
Contact information
Store Name: Seya Living
Customer Service Email: support@seyaliving.com
Customer Support Phone (US): +1 (307) 533 5796
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
Response Time: You can expect a reply within 1–2 business days. We’ll get back to you as soon as we can.
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